Alliance & Chain Key Account Manager

Major accountabilities:

Alliance Management

• Assist in the execution of the organization’s BD&L strategies and plans
• Support Business Development activities to enhance the value of alliances and manage partnership risks.
• Support BD&L project management
• Reporting of technical complaints/ adverse events / specific case scenarios related to Novartis products within 24 hours of receipt – Distribution of marketing samples (where applicable)
• Tracking partners KPIs achievements ie sales, execution plan, joint field work
• Ensure that operations are carried out with the highest level of ethics, in line with BeSure policies, industrial code and local law/regulations.
• Be the key point of contact for Novartis with BD&L partners and Novartis cross functional stakeholders.
• Collaborate with cross-functional team (i.e. Finance, Franchise, Supply Chain) on inventory planning and sales forecast
• Lead and support BD&L activities / chain pharmacy and approval process for regional review
• Complete deal endorsement and signing process, including 3rd party risk assessment.
• Set up for deal performance review on a regular basis with Partner and Region.
• Facilitate appropriate exchange of information and documentation for alliance activities (regulatory, commercial, resources, pricing etc)

Chain Account Management

• Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
• Consolidating contact points with stakeholders in chain accounts in maximizing Novartis portfolio opportunities
• Prepare and negotiate contracts, and guide initiatives that the company launches to chain pharmacy accounts
• Coordinate internally with cross-functional team (CFT) and across commercial therapeutic area (TA) to optimize opportunities for chain accounts plan
• Analyze market situation including competitive intelligence activities on chain accounts and key competitors
• Organize customer events and other programs for all Novartis TA, in line with agreed business tactical plans
• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
• Be the key point of contact for Novartis with chain pharmacy
• Develop partnering in/out strategy focusing on top priority gaps in commercial capabilities and portfolios.

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Key performance indicators:

• Partner Sales & Non-Sales KPI Achievement.
• Key Account Plan Execution in Key Chain Pharmacy.
• Ensure that operations are carried out with the highest level of ethics, in line with DBE policies, industrial code and local law/regulations.

Minimum Requirements:
Work Experience:

• Project management
• Key account management / marketing experience
• Minimum 5 years sales experience. Experience in pharmacy channel will be an advantage.
• Collaborating across boundaries
• Functional breath

Skills:

• Managing across functions and boundaries.
• Stakeholder Management
• Aligning people and resources
• Comprehensive understanding of R&D processes and scientific knowledge
• Due diligence
• Facilitation
• Influencing without authority
• Cross-functional evaluation
• R&D Program management
• Defining accountability
• Sales analysis

Languages :

• English.