Associate Analyst (MAP)
About the Role
Major Accountabilities
Processing and managing IPRs, Global Cohort / PSDS MAP requests in coordination with ESP/NTO-SC/GCS
• End to end tracking of MAP requests to ensure timely delivery of drug to the MAP patients.
• Coordination with CMR for availability of all required approvals and documents pre and post shipment (Import license, temperature data logger, etc.)
• Archival of all MAP supplies related documents in Novartis approved repository as per defined nomenclature to support audit readiness for MAP.
• Timely updating of MAP and CR tracker for all assigned requests
• Co-ordinate with different functions as per the project requirement and plan for required supplies.
• Support Project Managers in efficient utilization of inventory and stock reconciliation.
• Support Project Managers for management of multi country Cohorts/PSDS program
• Participate and support continuous improvement activities.
• Support PM for managing inventory and distribution activities at External Service Provider and ensuring supplies as per agreed timelines.
• Active participation in weekly team meetings with ESPs to discuss ongoing packaging, labelling and distribution activities.
• Support Project Managers for forecasting, demand & supply planning for new / ongoing Global Cohorts / PSDS
• Support PM for stock reconciliation and destruction activities
• Support PM for invoice reviews and entry the same in Invoice tracker
Common Accountabilities
Proactively report all deviations through timely escalations.
• Implement continuous process improvement projects to enhance quality & productivity.
• Ensure that the service dashboard and order management framework are always kept updated.
• Regularly communicate with customers & partners to collect feedback on support services, report deliverable status and continuously acquire process knowledge.
• Ensure Training on relevant procedures before taking up any GxP activities.
• Report deliverable status and continuously acquire process knowledge.
Role Requirements
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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