Customer Engagement Lead
About the Role
Major accountabilities:
- Manage the business relationship and activities with key accounts in order to foster and extend the relationship & obtain the sales targets.
- Develop and maintain relationships with key stakeholders within accounts, developing deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care.
- Lead the preparation of strategies and individual tactical plans and to give
strategic input in terms of analysis, future potential and key programs required for the accounts - Prepare and negotiate contracts, and guide initiatives that the company
launches to target particular account - Analyze market situation including competitive intelligence activities on key accounts and key competitors
- Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM systems
- Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the
- organization.
Minimum Requirements:
Work Experience:
- Previous experience in a medical or scientific field (3-5 years minimum), interaction with healthcare professionals in various therapeutic areas will be considered an advantage. Ability to develop in-depth business relationships and prove an excellent team player, as showcased in previous roles.
Education:
- University degree in Medicine • Pharmacy • Biology • Chemistry • Dentistry or other relevant education in life sciences
Languages :
- Fluency – written and spoken – in English and Greek
Role Requirements
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
